Olivia MacDougal

Who I Am

Product Manager, CSPO, CSM

I'm a multi-discplinary Product Manager with a computer science degree from Tufts University currently living in Boulder, CO.

Using design thinking, product-led development, and Agile methodologies, I specialize in software-as-a-service (SaaS) products and have a broad range of experience across various industries.

Most of all, I am passionate about building experiences users love.

When not releasing something cool, I can be found out on the trails around Boulder climbing, hiking and backpacking with my dog Basil, mentoring aspiring product managers, or brewing my own kombucha!

Where I Work

Pendo

My main focus is on the core Pendo Analytics experience, including Core Events and the Product Engagement Score.

Prior to this role, I was a Technical Product Manager at VMware Carbon Black for Audit and Remediation, which allows security practioners to query their entire fleet using osquery.

Beyond my day job, I love to mentor new grads and peers, volunteer in and outside of work, and teach what I know to others.

View My Resume

How I Work

Communication, Empathy, Analysis

To build truly excellent products, I focus on delivering the right features and products the right way - using ruthless prioritization, driving data analysis and insights, employing product-led strategies and executing with empathy.

Got more questions about how I work? I'd love to hear from you!